How supermarket ERP helps chain businesses
Run your business
from anywhere
Monitor and review the operations at your store from anywhere with dedicated mobile applications. Get instant business alerts and grant approvals in real time. Access up-to-date business data and reports from anywhere with cloud solutions that sync data frequently.
Enjoy seamless
migration of data
Easily onboard retailers using any billing solution or ERP with a simple and quick data import process. Enjoy the seamless migration of data across the outlets as is, ensure quick master data readiness, and kick-start the operations on the same day.
Manage businesses
of any size
A robust ERP helps businesses operate with any number of outlets and warehouses, with any size range, at any location. Enjoy hassle-free expansion of your business horizontally and vertically, with the least deployment time and minimal efforts.
Grow with an
omnichannel presence
Beat the competition and grow your business by expanding your online presence. Sell across various e-commerce platforms, list your business in marketplace, and join revolutionary initiatives like the Open Network for Digital Commerce (ONDC) to increase brand visibility and sales without marketing.
Experience
integrated accounting
Enjoy streamlined accounting without repetitive documentation and manual errors during data entry. You can generate bills, ledgers, and vouchers; file taxes and returns; create e-invoices; track balances, receivables, and payables; generate IRNs; and more with a single integrated supermarket ERP software.
Efficient
material transfers
Make precise allocations of stock based on the respective outlet's requirements and ensure efficient repacking of private-labeled items at the warehouse. Enjoy accurate transfer of items from the warehouse to outlets and between outlets, with efficient tracking of inward and outward stock.
Features of supermarket ERP for chain supermarkets
- Master data
- Purchase
- Price
- Loyalty
- Offers
- Administration
Centralized master data management
All of the master data related to items, item categories, suppliers, customers, manufacturers, transporters, contacts, and more can be handled centrally at one place for easy and uniform maintenance of data across all outlets.
Financial accounting for whole business can be handled at the head office through a centralized and integrated accounting solution to generate vouchers, file taxes, process GST returns, create e-invoices and e-way bills, and more.
A few of our multi-outlet chain customers
Why retail chains need supermarket ERP software
- Poor inventory control
- Inefficient last-mile delivery
- Difficult data management
- Changing consumer behavior
- Losing track of the supply chain
- Isolated operations and processes
Poor inventory control
Maintaining negative inventory, performing irregular stock audits, and tracking unrecorded transactions and unnoticed thefts are a few reasons for mismatches between system stock and physical stock.
These inefficient inventory management practices can result in stock-outs in stores, impacting cash flow and creating slowdowns in inventory turnover. These inventory challenges are tough to avoid unless there is immediate visibility and tracking of stock.
Inefficient last-mile delivery
Delayed delivery, inaccurate delivery of items, and delivery to incorrect customers are common delivery management challenges. Tampering of items and damage due to packaging or transit also pose big problems in delivery management.
Lack of real-time delivery tracking and communication lead to most of these issues. Such poor delivery management practices result in breaches of trust, poor customer relationships, high churn rates, and fewer repeat orders.
Difficult data management
Managing a large volume of master data, including items, suppliers, customers, inventory, and more, uniformly across all of the outlets, as well as maintaining accurate and real-time transactional data of each outlet, is the biggest challenge in supermarkets.
Ineffective data management results in inaccurate data-driven business decisions, poor business control, high pilferage, and loss of revenue.
Changing consumer behavior
Customers expect super-fast checkouts, convenient ordering, flexible pickup, and multiple payment choices. These instant cravings and evolving needs of customers are difficult to meet with primitive ERP solutions.
Long queues for billing and a lack of flexibility in the shopping journey will make your customers turn to your competitors that provide various choices, resulting in dips in sales, dents in cash flow, and high churn rates.
Losing track of the supply chain
Monitoring supplier performance, analyzing purchases and allocations, and understanding sales patterns are important to do before making purchase decisions.
Failure to study supplier service levels and predict sales trends leads to incorrect purchase decisions. Inaccurate purchases and allocations lead to poor inventory and investment distribution across outlets.
Isolated operations and processes
Use of multiple programs or software, especially in multi-chain supermarkets, is an ineffective practice that will lead to many problems. Losing track of data, duplicates or mismatches in the data, human errors, and lack of transparency are a few of the problems that could be encountered.
Such challenges cause a duplication of efforts and loss of staff productivity due to more time spent in data analysis, review, and reconciliation. Lack of unified software can provide the opportunity for data misappropriation and data loss.
How to overcome the challenges faced in a chain supermarket business
-
Implement comprehensive ERP
-
Streamline your master data
-
Secure and protect your data
-
Adopt omnichannel solutions
-
Deploy necessary accessories
How Nikita Stores handle billing and reordering in a few seconds now?
Learn how this 30-year old traditional retail business overcame their business challenges, increased overall operational efficiency, and grew their business with Gofrugal's solution. Watch the video to see how Gofrugal helped them save time by automating their business operations and enabled them to focus on other businesses and innovation.
How to manage your supermarket procurement efficiently?
- Streamline all procurement activities in one centralized platform. From vendor selection to purchase order creation and inventory management, manage the entire procurement process efficiently in one place.
- Monitor vendor performance, manage vendor relationships, and negotiate favorable terms and prices. Experience enhanced supplier relationships and ensure timely delivery of goods and services.
- Gain real-time visibility into stock levels, demand forecasts, and inventory replenishment to optimize inventory levels. Reduce excess stock and carrying costs while maintaining accurate inventory to meet client demand.
Why should a chain supermarket choose Gofrugal's supermarket ERP?
Centralized business control
Have centralized control of all master data; transactions such as sales, purchases, inventory, loyalty, offers, coupons, and more; and other key operations like insightful reports, price management, stock transfers, and allocations.
Safety, security, and reliability
An ERP should offer an encrypted database, periodic cloud backup, OTP-based data restoration protects from potential threats, and data corruption. MFA, strong password requirements, user/role-based access, and audit trail logs provide enhanced security.
Wide range of integrations
Integrate with any e-commerce players, loyalty programs, and CRM solution providers of your choice to boost sales, reward customers, and build strong relationships. Process secure and seamless payments with connected banking and integrate with multiple payment gateways and devices.
Instant business alerts anywhere
Send transactional and promotional messages instantly from any store through SMS or WhatsApp. Receive alerts about business transactions, review up-to-the-minute statuses, and make approvals from anywhere with the WhatsNow mobile app.
Automated purchases and transfers
Raise purchase orders autonomously, forecast seasonal and festival demand, optimize inventory levels, avoid stock-outs, and more, with an AI-based reordering solution. Make quick and easy stock transfers and stock allocations with auto indent.
An array of insightful reports
Access 150+ graphical business reports from anywhere. Personalize the dashboard with filters, pivots, and customizable fields. Bookmark favorite reports, export reports in required formats, and schedule them as emails to relevant stakeholders.
