Need support anywhere anytime? Experience MyGofrugal app
Is customer support or service boring ?, Not anymore, with MyGofrugal app get all your support needs via mobile itself. Yes Mobile Support. One consolidated platform be it chat, voice, call, raise/monitor tickets, feedback on the quality of service. Transform your support experienceHow to digitilize your business?
Go Digital
Service Nirvana
Gofrugal's Assure Care is built on 'Service Nirvana' ? An organized 11-step framework that clearly identifies different levels of support services based on their business such as immediate, short-term and long-term. Further to deliver on it, we have invested on high-end IT infrastructure as well as professionally trained support personnel to our 24x7 support center.
Upgrade releases Improves productivity by enhancing user experience and optimizing business processes
3rd party integration Integrating with 3rd party service such as e-commerce, payment etc.
Evolving market needs Rolling out new features to address needs driven by changing market conditions
Addressing statutory changes Timely update with easy to follow instructions to comply with statutory norms
Update releases Provides relevant updates and offers continuous benefits to customers
Listening to Feedback Appreciates the business and operational needs of customer, 'as viewed' by the customer
Quality Maintenance Provides automated patch updates with no side effects and minimal manual work
Restoration maintenance update Suggests 'smart fix' to stoppage issues as well as provides permanent bug fixes through maintenance update
Data Accuracy 100% data accuracy in reports and zero instances of data mismatch
Responsive Understands issues and provides satisfactory response
At Gofrugal, we do not use third-party software to track website visitors. We take your privacy seriously and use our own tools hosted in our data centres. Your data is yours, and we never monetize it for advertisement purposes. You can learn more about our cookie policy here and change your preferences at any time.
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Note : The live chat widget will not work if the functionality/preference setting is disabled.
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They help us improve the way our websites work (e.g. by ensuring that users are finding what they are looking for easily). These collect aggregate information about visits, navigations in the websites so that we can make improvement and report our performance. Analytics cookies may also be used to test new pages or features to understand how users adopt them.