Simplify your communication and increase your revenue with GoAlerts
Experience significant reduction in time and human efforts
Automatically send messages to your customers the moment a sale is made, without any human intervention.
Freedom to choose the medium that works best for you
Select your preferred mode of communication-traditional SMS or WhatsApp and send real-time messages to your customers.
Assured increase in sales and customer retention
Credible digital interactions with customers helps them remember your brand and leads to increased sales.
Explore how GoAlerts can enhance your business operations
Send PDF invoices to your customers
Send bills as PDFs without the additional investment. This reduces the amount spent on hard copies, and ensures customers can access the document at any time.
Boost your revenue with bulk and promotional campaigns
Send out bulk SMS and marketing messages via WhatsApp, attract customers to your store, and get repeat walk-ins for increased revenue.
Reduce time and effort spent on payment follow-up
Trigger automated reminders and notifications on payment due dates, and reduce the need to follow up on overdue payments manually.
Trigger critical communications to employees and customers
Send important messages to employees about transactions, low stock, stock discrepancies, and OTPs. Send welcome and greetings messages, as well as loyalty point reminders to customers.
Pricing for the Gofrugal's official WhatsApp integration
Annual subscription cost
/Year
During the first time subscription, we offer a complimentary message limit of 10,000
Top-up message packs
- 10,000 messages, - 50,000 messages, - 1,00,000 messages
- - 10,000 messages
- - 50,000 messages
- - 1,00,000 messages
Note:
- All the prices mentioned above are inclusive of GST.
- The above pricing does not include the charges for the transactional and promotional messages.
- When the user renews the subscription before the validity period, the existing message limit will get carried forward / accumulated with new message plan bought during renewal.
- Incase of Enterprise customers willing to purchase messages above 5 lakh in bulk, we can have individual consultation.
Pricing for the Gofrugal's SMS alerts integration
Choose the SMS plan of your choice
*No SMS plan is selected now. Please select a plan to continue
Note:
- Gofrugal’s SMS integration is supported for only Indian customers currently.
- All customers are mandated to send SMS messages to their customers from their own custom sender ID, as per the TRAI's new direction D-27/1/(2)/2024-QoS (E-13563) dated 20 August 2024. Therefore, customers who choose any of the SMS plans listed above should necessarily buy the SMS sender ID (branding) integration plan to comply with the new regulation.
- All of the above mentioned Gofrugal SMS plans are tax inclusive.
- All the SMS plans are inclusive of DLT scrubbing charges of ₹0.025+GST / SMS.
- In addition to SMS messages, e-mail alerts can also be configured, provided there is a valid SMS balance within the validity period.
- When the customer renews their plan before the validity period, the previous SMS balances will get accumulated with the new SMS limit.
Plans for 3rd Party Bulk SMS (TPM) providers
Opt 3rd Party Bulk SMS providers basis your need and we will integrate it with your Gofrugal solution. Annual charges for integration apply as follows:
Note:
- All the prices mentioned above for third party messaging plans are inclusive of taxes.
- DLT scrubbing charges is not included in the 3rd party messaging plans mentioned above.
Overview of alert software
What is GoAlerts?
GoAlerts is a mobile SaaS solution that helps you to send notifications or alert of the transactions / trade from your Gofrugal software to your customers, suppliers or employees/company representatives. You can configure events, message format, schedule messages, send bulk SMS and promotional messages via WhatsApp.
Who can use GoAlerts?
All Gofrugal customers using our OnPremise or Cloud ERP can seamlessly integrate GoAlerts with their respective solutions.
There are other solutions in the market. Why should I choose your Gofrugal alerts/messaging solution?
GoAlerts is directly integrated with Gofrugal suite of products. All events and exceptions are handled in real-time. It helps you to save time in tracking and monitoring your business process and focus on decision-making. It also helps you to gain better control, integrate your business processes and gives the power to prevent, rather than react to potential show-stoppers in your company processes.
What are the types of report available in GoAlerts?
GoAlerts has an in-built dashboard that displays a day-wise status report for the number of SMS sent, delivered, etc., as well as separate reports on each and every SMS sent, invalid mobile number details, status of WhatsApp messages sent, account summary for number of messages sent and remaining count available. In addition, you can schedule module-wise reports including but not limited to sales, purchases, stock, payments, and receipts.
Do I need internet connection to use GoAlerts?
Yes, internet is mandatory for GoAlerts since this is a cloud based application.
Is GoAlerts a desktop application?
No, it is a SaaS service. You can enable configurations and get reports from the web only.
Can I use my Shop name as a Brand name for sending SMS?
Yes, you can use your Shop name as a Brand name. It will be tagged in your sender ID; maximum characters allowed is 6. Separate charges are applicable for this feature.
What kind of messages can be sent using the WhatsApp Cloud API integration?
Both transactional and promotional messages can be sent through our official WhatsApp integration.
Is DLT registration required before sending messages via WhatsApp?
No, DLT registration is not required for sending messages via the Whatsapp integration.
Are there any existing templates we can use for sending messages?
Yes, there are default templates in the Alerts portal. These templates can also be customized. In both cases, template approval from WhatsApp is required.
Do we need multiple licenses for multiple outlets in the case of HQ User?
One Alerts account and a single subscription license is enough to send messages from all the outlets mapped under HO.
How should we send transactional messages to customers? Do we have a button to initiate the messages, or is it automated?
There's no need to send messages manually, and there is no button to initiate this action. As soon as an action is performed, the corresponding approved template will be triggered and messages will be sent to the mobile number.
Can we use an existing WhatsApp number for the official WhatsApp integration?
It is recommended that you use a new number for this WhatsApp integration.