Powerful ERP software for pharmacy chain management
Highly recommended pharmacy chain management software that solves business challenges of pharmacy chain stores and helps them grow faster. Grab a hold of your business with centralized control, better visibility, and increased transparency to make better business decisions from a holistic perspective.
Try our pharmacy ERP
How pharmacy ERP helps chain businesses
Master data management
Don't fret about onboarding to Gofrugal ERP while using another billing solution or ERP. Easily get started with a simple and quick data import process. Experience seamless data migration across all outlets, ensuring your master data is ready and your operations can start without delay.
Internal stock transfer
Understand every pharmacy outlet's requirements and delegate precise stock allocation. Ensure effective management of drugs, expired drugs, and barcoding across outlets and warehouses. Enjoy accurate item transfers from the warehouse to outlets and between outlets with efficient tracking of inward and outward stock.
Run business on the go
Even when away from your pharmacy, monitor and review operations with dedicated mobile apps. Stay updated with instant business alerts and grant approvals in real time to be at peace. Explore insightful business decisions with access to real-time business data with reports and graphical charts.
Integrated accounting
Avoid redundant manual errors during data entry with accurate accounting. With single integrated accounting software, you can generate bills, ledgers, and vouchers. You can also file taxes and returns; create e-invoices; track balances, receivables, and payables; generate IRNs; and more!
Expand business size
Our pharmacy chain management software helps you seamlessly oversee multiple outlets and warehouses, regardless of size, range, or location. Expand your business both horizontally and vertically with ease, ensuring smooth operations as your business grows.
Omnichannel presence
Expand your reach and serve your customers better by establishing an online presence. Build your own online pharmacy and list your business on various marketplaces. Seamlessly integrate with an ecommerce platform, enabling customers to order from their preferred channels.
Features of pharmacy ERP for chain pharmacies
- Master data
- Purchase
- Inventory
- Reporting
- Offers
- Administration
Centralized master data management
Centralized master data management guarantees uniformity and accuracy across all pharmacy locations. Item classifications, types, and generic names are standardized and maintained at the head office, ensuring consistent transactions, packaging, and category assignments throughout the chain.
Updates, including GST and HSN code mappings, are pushed to all outlets, ensuring compliance and current information. The system also manages inventory settings such as shelf numbers and minimum-maximum quantities, optimizing stock control and minimizing discrepancies across stores.
Centralized purchase management
Purchase management is streamlined with features for generating outlet-specific purchase orders (POs) at the head office based on minimum-maximum quantities. Item/unit (I/U) type indents are reviewed at the head office for stock allocation, with consolidated indents sent to suppliers if stock is unavailable.
Stock transfers are managed according to outlet needs, ensuring timely supply. The system also supports indent-based stock transfer orders (STOs) for tracking stock requests. Purchase return management is efficient, handling returns due to quality or damage issues to ensure accurate resolution and inventory adjustments.
Centralized inventory management
Effective inventory management is ensured through regular physical stock audits, which can be performed daily, weekly, monthly, or as scheduled using the GoSure StockTake app. Damaged stock is promptly returned to the warehouse for processing, while auto and manual indenting processes facilitate stock replenishment based on previous purchases, sales data, or predefined minimum-maximum levels.
Stock transfers from the warehouse are recorded as "Stock Transfer IN" at retail stores. Opening stock entries and periodic audits maintain accurate inventory records.
Centralized reporting management
The centralized reporting system offers a detailed view of pharmacy-specific sales, purchases, inventory, and accounting. It features precise stock transfer reports and backup summaries across all locations. Access reports on sales, returns, purchases, margins, prescription trends, batch tracking, and expiry management to enable better decision-making and optimized inventory control across the entire pharmacy chain.
The system supports mobile access via the WhatsNow application for convenient on-the-go reporting. Additional reports include fast-moving and slow-moving items, aging analysis, closing inventory by outlet and warehouse, daily sales summaries, and tender reports.
Centralized offers and loyalty management
The system includes 70+ predefined offer families, such as bill-wise, category-based, combo, and item group promotions. Offers are created centrally at the head office and mapped to individual outlets, ensuring consistent management across all locations.
Loyalty programs are also designed and managed centrally, then distributed to all stores. This unified approach guarantees that promotional and loyalty initiatives are consistently applied, enhancing customer engagement and boosting sales across the entire pharmacy chain.
Centralized administration
Centralized administration ensures smooth data synchronization across the head office, warehouses, and outlets. It streamlines operations from invoice creation and editing to item and ledger management, all accessible with a single click and supported by an audit trail. The head office manages role assignments, user access, and approval processes to maintain compliance with defined responsibilities.
It also produces security reports on item voids, bill voids, cash drawer activities, and price lookups to provide thorough oversight and safeguarding against discrepancies.
A few of our multi-outlet chain customers
Why retail chains need pharmacy ERP software
- Inefficient inventory management
- Cumbersome sales and billing processes
- Regulatory compliance risks
- Decentralized multi-store management
- Data security vulnerabilities
Inefficient inventory management
The most common reasons for lack of proper inventory management are larger inventories, overlooked expired drugs, irregular stock audits, and unorganized employee access control that leads to pilferage. Mismatches between system stock and physical stock lead to stockouts in stores, affect gross profits, and can even lead to negative inventory.
Cumbersome sales and billing processes
Improper master data management, rack and shelf management, and purchase entry can make it hard for pharmacists to serve customers faster in the pharmacy. Long billing queues, lack of multiple payment methods to complete payments, and failure to subscribe to medicines based on customer preferred quantity make it hard for customers to gain trust in a pharmacy chain.
Regulatory compliance risks
Failure to comply with pharmaceutical regulations can result in severe penalties, legal action, and damage to the pharmacy's reputation. Manual compliance tracking is error-prone and time consuming, increasing the risk of noncompliance. Ensuring adherence to complex and ever-changing regulations is a significant challenge for pharmacy chains.
Decentralized multi-store management
Managing multiple pharmacy locations without a centralized system leads to inconsistent operations, lack of coordination, and inefficiencies. Each store may operate independently, making it difficult to track overall performance, maintain consistent pricing, and manage inventory effectively. This decentralization creates significant operational challenges for pharmacy chains.
Data security vulnerabilities
Pharmacies handle sensitive customer information, making them prime targets for cyberattacks. Inadequate data security measures can lead to data breaches, exposing customers to identity theft and compromising the pharmacy’s reputation. Ensuring robust data protection is essential but challenging, given the increasing sophistication of cyber threats.
How to overcome the challenges faced in a chain pharmacy business
Implement comprehensive ERP
A centralized ERP system integrates all pharmacy operations, including inventory management, sales, and financials, into a single platform. Features such as real-time stock tracking, automated reordering, and centralized reporting ensure consistent processes, enhance coordination, and improve overall efficiency across all locations.
Streamline your master data
Keep timely and accurate recordings of business transactions like sales, purchases, returns, damages, wastage, expiry, and more. Centralize the master data of items, item categories, customers, suppliers, and payments to ensure uniform reflection of data across all outlets.
Protecting your data
Pharmacies handle sensitive patient data, including prescription histories and medical records. Implementing ERP with advanced security features like encryption, role-based access control, audit trails, and regular audits safeguards this data. Robust data protection measures prevent cyberattacks, ensure compliance, and maintain patient trust.
Omnichannel management
An omnichannel approach integrates ecommerce platforms, mobile apps, and physical stores. Pharmacy chain software enables centralized inventory, unified customer profiles, and consistent pricing across all channels. This integration enhances customer experience, supports personalized marketing, and boosts loyalty.
Necessary add-ons and hardware
Investing in essential add-ons and hardware like barcode scanners, RFID technology, thermal printers, POS devices, and cash drawers is crucial for efficient operations. ERP integration with these tools automates inventory tracking, improves accuracy, and supports efficient prescription processing. These enhancements streamline workflows and ensure smooth operations.
Why should a chain pharmacy choose Gofrugal's pharmacy ERP?
Why should a chain pharmacy choose Gofrugal's pharmacy ERP?
Centralized business control
Gain complete centralized control of every aspect of your business: master data, sales, purchases, inventory, transactions, loyalty, offers management, discount management, and other important business operations such as analytics, price control, stock transfers, and stock allocation.
Safety, security, and reliability
Experience the most secured ERP with an encrypted database, periodic cloud backup, OTP-based data restoration, protection from potential threats, and data corruption. Know your business is secure with MFA, strong password requirements, user/role-based access, and audit trail logs.
Wide range of integrations
Gain the freedom to choose your favorite ecommerce player, loyalty program, and CRM solution to integrate without hassle and increase sales, serve customers better, and build long-term relationships. Explore connected banking and integration with multiple payment gateways and devices for secure and frictionless payments.
Instant business alerts anywhere
Send reminders, monthly subscription messages, and targeted promotions via SMS or WhatsApp. Wherever you are, get instant alerts regarding business transactions, stay updated with up-to-the-minute statuses, and have complete control of approvals with our WhatsNow personal digital assistant mobile app.
Automated purchases and transfers
Put your purchase orders on autopilot. Optimize inventory levels and reduce inventory days on hand while avoiding stockouts. Make quick and easy stock transfers and stock allocations with auto-indents.
Insightful reports
Enjoy 200+ graphical BI POS reports wherever you are. Customize and personalize your dashboard with the filters, pivots, and fields you prefer. Bookmark favorite reports, export reports in required formats, and schedule them as emails to relevant stakeholders.
Overview of pharmacy chain ERP software
What is pharmacy chain management software?
Pharmacy chain management software is a specialized system designed to streamline and automate the operations of multiple pharmacy locations. It integrates various functions such as inventory management, sales, procurement, and compliance tracking to provide centralized control and real-time visibility across all stores. This ensures consistent processes, accurate data, and efficient management of the entire pharmacy chain.
Why do chain pharmacies need an ERP software?
Choosing the right software involves evaluating its features sucChain pharmacies need ERP software to efficiently manage their complex operations across multiple locations. ERP software provides centralized management for inventory, sales, finance, and compliance, reducing manual errors and improving operational efficiency. It ensures real-time data visibility, enhances coordination between stores, and helps maintain regulatory compliance, ultimately leading to better customer service and profitability.
What are the benefits of pharmacy ERP for pharmacy chains?
Pharmacy ERP software offers specific benefits tailored for pharmacy business owners, such as:
- Margin control: Enhanced management of loyalty programs and item discounts
- Expiry management: Automated tracking of drug expirations to reduce waste and manage stock levels better
- Purchase import: Efficient imports of purchase data to streamline procurement processes
- Stock inventory: Improved inventory accuracy and reduced average inventory days
- Gross profit: Help to increase gross profit margins
- Web orders: Streamlined web order processing and faster billing times to reduce transaction time
- Customer master integration: Centralized module for managing customer data and refill reminders
- Purchase and sales automation: Automated tracking for purchases and sales to optimize working capital and reduce labor requirements
- Compliance and tax management: Seamless management of income tax and VAT ensures accurate financial reporting
How can Gofrugal help chain pharmacies?
Gofrugal provides comprehensive ERP solutions tailored for pharmacy chains. Our software offers centralized management for inventory, sales, and compliance, ensuring seamless integration across all locations. With features like real-time stock tracking, automated reordering, and robust data security, Gofrugal helps pharmacies improve efficiency, maintain regulatory compliance, and enhance customer satisfaction. Our solutions are designed to support the unique needs of pharmacy chains, enabling them to grow and thrive in a competitive market.