Restaurant order management system

An omnichannel order management platform that helps you manage both online and in-store orders along with their inventory. With a consolidated window for all orders, you can easily navigate, reduce errors, streamline kitchen operations, and deliver a seamless, unified customer experience.

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Restaurant Order Management System Restaurant Order Management System
Restaurant Order Management System

Why is Gofrugal ServeEasy the best restaurant order management system?

Restaurant Order Management System Needs
 

Gofrugal ServeEasy is your one-stop solution for managing all aspects of your restaurant's operations, especially when it comes to order management.

With Gofrugal's restaurant order management system, you can:

  • Manage all online orders in a single window to avoid missing any orders.
  • Handle the inventory of online and in-store orders together.
  • Toggle items online without any external dependency.
  • Provide exceptional customer service with timely order delivery.
  • Track performance metrics on each platform and make data-driven decisions.

Speed up your operations with our restaurant order management system

Never miss out on an online order

  • Get audio and visual notification for every order. Keep peak hour operations stress free!
  • Simplify order processing. Easy to use interface designed to increase order acceptance rate
  • Mark food ready to automate delivery bills and improve food ready percentage by 30%
food-aggregator
food-aggregator

Keep complete control of your online menu

  • Experiment with your menu. Add new items, change pricing in real time without any dependency on aggregators!
  • Never let items run out of stock. Control item availability online with a single click
  • Gain complete authority of your store timings. Toggle on/off your store in real time.

Get business insights across aggregators

  • Analyze sales of each item across aggregators and run accurate offers & discounts
  • Reconcile your online sales in accounts and keep complete track of pending revenue from aggregators
  • Get accurate cancellation report with reasons and improve your operations

Experience + Gofrugal = Delight

As a popular brand, We were facing challenge in dealing with multiple vendors. Through Gofrugal online order integration we're now managing and processing all our online orders from a single platform which has enabled smoother operations and helped us scale up a brand.

Tasty Kitchen, Chennai

Jai Charan M

Kickstart your restaurant operation today!

  • Sales billing
  • Table management
  • Combo management
  • Multi - pricing
  • Multi kitchen setup
  • Production planning
  • Inventory management
  • Purchase management
  • Wastage control
  • Recipe management
  • Real time reports
  • Online order integration

Overview of restaurant order management system

What is a restaurant order management system?

A restaurant order management system is software that is used to receive, manage, and process orders from multiple platforms in a restaurant. This includes in-store orders like dine-in orders, takeout orders, and online orders from food aggregators and other online food ordering platforms. It ensures efficient coordination between the kitchen, serving staff, and delivery operations, providing an omnichannel experience.

Is there a limit on the number of orders that can be processed?

There is no limit on the number of orders, you can process unlimited number of orders through the integration

How will i be notified that a order has been received?

You will receive audio and visual notification upon receiving an order

What is the importance of order management software in restaurants?

Order management software plays a crucial role in managing orders from multiple platforms, reducing errors, speeding up order fulfillment, and providing a smooth customer experience. It automates order handling, optimizes kitchen operations, and allows for better coordination between the front-of-house and the kitchen staffs.

What is the pricing of the integration?

Our pricings starts as low as Rs 1300 / month / store / food integrator including the POS solution

Can i toggle between different aggregators?

Yes, you can toggle on and off across aggregators as per your wish

How does a restaurant online order management system work?

An online order management system for restaurants enables seamless integration of orders from multiple channels (like their own online ordering app, food aggregators, and other third-party platforms). The system receives, processes, and helps staff fill the orders collected from multiple sources. The system syncs all orders to a central dashboard, ensuring that kitchen staff and servers can fulfill them in an organized, efficient manner.

Benefits of using an order management system in restaurants

  • Reduces order processing errors
  • Speeds up order fulfillment time
  • Better inventory management
  • Enhances overall customer experience
  • Centralizes all orders (online & dine-in) in one system
  • Increases operational efficiency

Must-have features in a restaurant order management software

  • Multiple food aggregator integration
  • Real-time order tracking
  • Kitchen display system (KDS)
  • Inventory tracking and reporting
  • Payment gateway integration
  • Centralized CRM
  • Own online ordering app integration
  • Own delivery management software

What are the prerequisites for using this integration?

Be our esteemed customer by choosing one of our restaurant pos solutions and use the Online ordering integration. You can choose from one of our restaurant POS software solutions click here

How do I get started with
Gofrugal's restaurant order management software?

To get started with Gofrugal to manage your restaurant's orders, you can either reach out to our team through our website or click the link below to schedule a personalized demo for your business.