Benefits of ServeEasy Restaurant POS System

Master Data Management

New customized attributes can be created
Restaurant chain wide values and outlet specific values can be set
Normalization tool helps to normalize the master data and mapping for centralized master data.
Easy to merge, purge, correct and synchronize as required
Inventory master supports multiple SKU types such as standard, gift voucher, kit, assembly, bulk, parent, child, etc.
Unified contact master for all the contacts such as supplier, customer, service provider, transporter, employee, etc.
Area Masters enables the capture of complete information required for delivery including zone classification, landmark, traffic conditions, approximate time to destination, etc.
A category can be configured to be part of matrix SKU creation and management.

Supports multiple warehouse for a restaurant based on the location and convenience (from where replenishment will be done for the respective outlets)
Track inventory movement completely which includes indent request from outlets, receipt of the indents at warehouse, stock dispatch against the indent from warehouse, stock receipt at outlets, etc.
Monitor stock in transit which is the quantity shipped from one kitchen/warehouse to another kitchen/warehouse but has not yet been received by the respective receiving entity

Central Purchase

Track supplier performance, purchase order status, Goods Inward note status
Discrepancy reports (between PO and invoice, invoice and goods received)
Supports multiple EAN code for the same item, multiple prices for the same item, goods receipt based tracking, etc.
Automatic stock selection from warehouse. You can also generate non-moving inventory reports based on date of receipt

Replenishment

Provision for setting outlet wise reorder quantity, minimum and maximum stock level for all items
Supports Replenishment based on the indent request received from the outlets, supports both franchisee and own outlet model
Outlet wise real-time inventory monitoring system at HQ facilitates effective replenishment by sensing the current stock positions

Control selling price of dishes from the central office
Import / Export of price change for a number of dishes in a fast, simple and easy way
The system gives a warning message when the changed selling price is below landing cost, yields below expected gross margin or above MRP, when MRP is fed into the system
Change selling price based on category, product type such as parent/child/bulk/repack items
Price levels including price level formula for calculating various prices based on base price are available. Restaurant price can be set as the base price level in terms of which other prices such as institutional customer price level, wholesale customer price level, web price level, etc. are defined

Configure business process and transaction centrally to suit your business needs such as control on item scanned, item discounts, bill discounts, price levels, rate selection, stock selection, salesman selection at the time of bill, customer details selection, etc
Freedom to franchisee outlets to operate by implementing centralized configuration for select stores, group of stores or in all stores based on business needs
Add tender types and configure the way the tender has to be accounted and processed at the POS from the central location
Manage hierarchical security settings based on roles and policies defined for employees
Create employee schedule, smoothly transfer employees from one outlet to other
Centralized masters and admin control gives you power to open a new store within a matter of 30 minutes

Offers, gift voucher and discount coupon

70+ predefined offer families to meet all your marketing goals
Create outlet specific offers and run it for predefined validity
Create Item based offers: Buy one Get one, Buy X Get Y, discount amount, discount %, Bill wise, category based, combo offers, item group based offers
Find out the non moving items and run local offer / clearance sale
Create Gift voucher and discount coupon as a master in Head office and send data across outlets
Gift coupons/Discount voucher can be printed in desired format and issued to customers

Loyalty management

Create bill wise, item wise, category wise loyalty programs and map to respective outlets
Run loyalty program based on loyalty card or with mobile number Customers can acquire loyalty points from any outlet and redeem loyalty points at any outlet
OTP based authentication for Loyalty redemption
Configurations to set minimum loyalty point redemption limit, calculate loyalty based on tender type
Create and manage loyalty programs based on billing amount (Gold, Silver, Platinum etc.,)
Automatically Upgrade/downgrade customers from one program to another based on their buying pattern

Supports user specific classification of groups, ledgers and vouchers, multiple configurations for budget to capture the period for which budget applies, how the accrued amount for a budget is to be arrived at for verification at the time of voucher entry, etc.
Centralized Bill-wise Payments for suppliers and customers,bank reconciliation management supports accounts in multiple bank branches of the same bank
Comprehensive reporting to manage accounts payable and accounts receivable including age analysis, graphs, charts, etc.
Get Trial balance, Balance sheet and Profit and Loss accounts location-wise
Bill by bill adjustment including the settlement discount, other discount and charges accounted for in the right ledgers. Easily track and follow-up on the breakage, damage, expiry, non-moving, other returns and also the other credit notes from the supplier
Complete tracking of payment pending to cheque preparation,printing, issue to supplier and bank reconciliation
Set Alerts for payments and collections, outstanding

Security and Audit

Centralised Control of all the outlets, roles and users.
Generate Audit report of all operations as per the audit configuration. All exception operations are always audited
Generate security reports at the HO level such as item void, bill void, cash drawer opening / closing, auditing of price lookup, aborted bill attempts, etc.
Facilitates Encrypted data transfer - secure XML messaging for master data management, configuration, administration and restaurant business management between the head office module and restaurant ERP.
Plutus integration for accepting credit card payments ensures superior security.

Operations Management

Generate Data Synchronization / Outlet Backup AttemptsReports.
Give Data sync command from HO to any outlet to get the data sync done on demand, based on operations and business needs.
Set up Automatic alert to your IT operations staff and/or software vendor on critical failure such as data sync failure, detection of system date change, etc.