The Exclusive and Conducive combo for aspiring businesses
Gofrugal acquires Exclusife, the leading SaaS-based Retail CRM platform. Now, growing businesses can effortlessly enjoy 360-degree view of customers integrated into all channels.
Gofrugal acquires Exclusife, the leading SaaS-based Retail CRM platform. Now, growing businesses can effortlessly enjoy 360-degree view of customers integrated into all channels.
We strive to create innovative in-store tech solutions for aspiring businesses like you. Here's the next step in our vision for a one-stop-shop platform to offer tech solutions not just for you but your customers too!
We're the fevikwik that you need to make your customers stick to your store forever with a personalized brand experience that builds loyalty. Stop spending time trying to reduce overheads and cut -costs; instead, drive more customers.
Customers are everywhere online, mobile, brick and mortar. Provide a consistent omnichannel experience with improved customer engagements by listening, engaging, serving the customers across all channels using WhatsApp, AI-powered chatbot, SMS, alerts and more. Enjoy increased retention, traffic, and orders.
Track every customer interaction before, during, and after the sale with powerful analytics tools. Profile customers by segmentation and target accordingly with personalized ads/campaigns. Use the data to build a robust inventory and profitable purchase margin to create offers that do not hurt your bottom line.
Use advanced features like LocalDB targeting, subscription management, referral management and loyalty to drive more customers. Know what your customers want and create intelligent campaigns with personalized offers that benefit both customers and you! Fill your store with customers regularly without having to hire an entire army of marketing professionals.
Gain accurate, end-to-end visibility of your business processes for decision making on improving customer business relationships. Enjoy a comprehensive CRM with loyalty and marketing automation tools that helps you convert non-buyers to buyers, target new customers in local area, retarget potential customers who are not buying and also bring back lost customers.
Significantly, the 'bring back lost customer' campaign from Gofrugal and Exclusife helped us retrieve nearly 15% of our lost customers. With this ERP + CRM integration, we can easily target lost customers, send them reminders of our supermarket, and bring them back to our store. Gofrugal and Exclusife integration not just brings back lost customers but brings more growth to your business.
Gofrugal and Exclusife integration not just brings back lost customers but brings more growth to your business.
Ambika Supermarket,
Chennai (Chrompet)
With Gofrugal and Exclusife, we saw an instant 2X spike in our sales. You can quickly identify inactive customers and turn them into active customers by sending them personalized messages with offers, loyalty points and customized birthday discounts. Gofrugal and Exclusife integration empowers us to offer a better customer experience to our customers.
Gofrugal and Exclusife integration empowers us to offer a better customer experience to our customers.
Seematti Readymades & Silks,
Chennai (Thiruthuraipoondi)