In the heart of Mumbai, D.G. Ayurvedic Sangrah has been a trusted name for over 112 years, serving customers with quality Ayurvedic and Yunani products. Founded in 1912, this family-run business has maintained a deep connection to its roots in Ayurvedic science—a tradition upheld by generations.
However, behind the storied legacy, the team faced operational challenges that threatened to slow their growth and efficiency. With over 22,000 SKUs and more than 950 agency partnerships, the need for an efficient and modern system to streamline operations became undeniable.
The struggles of a growing legacy
Managing such a vast operation manually was no small task. The team was facing three major challenges:
- Inventory management - They often struggled with either running out of stock or overstocking certain items.
- Expiry management - Tracking expiration dates and removing expired products from stock was a cumbersome process.
- Reorder process - Identifying which products to reorder and in what quantities was inefficient.
Choosing Gofrugal for the new phase
To address these challenges, D.G. Ayurvedic Sangrah sought out a software solution that could help streamline their processes. After evaluating several options, they found that only Gofrugal could meet 90–95% of their needs.
“We implemented Gofrugal software within one day, and within three days of training, we have started using the software,” shared the manager, Niraj Shah.
Empowered by technology
With Gofrugal’s support, D.G. Ayurvedic Sangrah was able to transform their operations.
- Inventory control: Automated reorder processes ensure they always have the right stock on hand.
- Expiry management: Monthly expiry reports help the team identify expired items and keep only fresh products on the shelves.
- Barcode management: Using Gofrugal’s barcode system, the team has better control over inventory and can easily manage purchases, sales, and expiries.
“Once the stock is received, we ensure that all the purchases are done through purchase orders only, and 99% of purchases are done through Gofrugal's reorder process,” Niraj Shan, the manager said.
Focusing on customer experience
D.G. Ayurvedic Sangrah is not just a store; it’s a place where customers receive expert advice and quality products. This is where Gofrugal's intuitive billing system assists. Even newly hired staff can begin billing within an hour, ensuring quick and efficient service.
A legacy in safe hands
D.G. Ayurvedic Sangrah’s story is a perfect example of how tradition and technology can coexist. By embracing Gofrugal’s solution, they have streamlined operations while maintaining the personalized care that has been the cornerstone of their business for over a century.
Want to see how D.G. Ayurvedic Sangrah transformed its operations with Gofrugal? Watch the video here.
If you’re facing similar challenges in your business, register now to try Gofrugal and experience the transformation for yourself! Sign up here.
